Booking travel in a post Covid-19 world Book with Confidence

We know in these uncertain times that booking travel might feel like a bit of a gamble. We want you to know that your booking and travel are safe with us and have the following measures in place to ensure this.

PEACE OF MIND GUARANTEE

For your peace of mind, we will offer your customers a full refund  or a future travel credit if any of the following circumstances apply to customers cruise booking within 30 days from the confirmed departure date*:

• Local authorities within customers' home country or state do not allow outbound travel internationally, cruise travel, or Fiji closes its borders within 30 days of the customers' confirmed departure date.
  • Local Authorities are restricted to State Governments, Federal Governments, and organisations or departments. E.g. Department of Foreign Affairs and Trade (DFAT).
  • Final payment remains due 60 days prior to the cruise departure date and must be made in order to be eligible for the Book with Confidence flexibility.

• Customers are required to travel to a hotspot location en route to Fiji / via any stopover point that is part of your itinerary/flight path (hotspot locations as defined by the WHO).
  • Only applicable if no other route is deemed safe to travel^ (e.g. If Hong Kong is a hot spot, but customers are still able to travel safely via Dubai, then this clause no longer applies).

• Customers are required to quarantine in either Fiji and/or your country of residence/nation of origin or en route at any stopover point that is part of your itinerary/flight path.
  • Only applicable if no other route is available for you to travel^ via (e.g. If Hong Kong requires quarantining prior to continuing your journey, but Dubai does not, then this clause no longer applies)
  • Costs relating to quarantine are the responsibility of the traveler.
• ​*Terms & Conditions: The Booking Peace of Mind policies are applicable to new bookings from April 2021 until advised otherwise. Future Travel credits will be valid for two (2) years from the original departure date. ^Proof of airline reservations are required to be eligible. Evidence to be provided in writing from the travel insurance provider including a valid reason required to be eligible. This section only applies if there is no travel insurance policy available. Please note, if the customer's travel insurer provides a COVID-19 policy extra and the customer chooses not to purchase then the customer would not be eligible for inclusion in our Book with Confidence & Peace of Mind Guarantee.

Future Travel Credits

• All future travel credit may be shared or given to a friend or family member, provided written consent is given to Awesome Adventures Fiji. The future travel credit is to be used within two (2) years from the original booking departure date.

OPEN DATED BOOKINGS

All products can be booked as open dated so that you don't have to lock in your dates until you are ready to travel

FLEXIBLE DATE CHANGES

We know that plans change and make it easy for you to amend your dates right up until 30 days prior to your booked travel dates, free of charge

BOOK NOW, PAY LATER

Pay only a deposit of $100 to lock in your travel with the remainder due 45 days prior to travel